San Diego County · Local Service
Solar & Battery Service in San Diego
Solar and battery service, troubleshooting, repair, replacement, monitoring, and system optimization throughout San Diego County.
Whether your solar system stopped producing, your battery backup is not working correctly, your monitoring app does not match your utility bill, or your original installer is no longer available — our team can diagnose the issue and get your system operating properly again.
Solar System Service & Troubleshooting
If your solar system is not producing, underproducing, showing an error code, or disconnected from monitoring, SHS Power can inspect and troubleshoot the system. Our goal is to identify the real cause before recommending repairs — in many cases it is the inverter, optimizer, gateway, wiring, or monitoring, not the panels.
Common Solar Issues
- Solar system not producing power
- SolarEdge inverter failure or RMA replacement
- Enphase microinverter issues
- Monitoring app offline or inaccurate
- Breakers tripping
- AC or DC disconnect issues
- Failed inverter communication
- Gateway, CT, or meter configuration problems
- Damaged conduit, wiring, or junction boxes
- Utility permission-to-operate or reconnection issues
- Underperformance after a reroof or panel reinstall
- Systems installed by companies no longer in business
Battery Backup & Energy Storage Service
Battery systems are more complex than standard solar. A battery may appear to be working but still not be programmed correctly for your rate plan, backup needs, or energy savings goals. SHS Power services and optimizes battery backup systems for homes and businesses in San Diego.
Common Battery Issues
- Battery backup not working during an outage
- Battery not charging or discharging correctly
- Incorrect time-of-use programming
- Tesla Powerwall troubleshooting and configuration
- Sol-Ark battery system service
- EG4 battery system inspection and optimization
- Whole-home backup issues
- Critical load panel troubleshooting
- Hybrid inverter configuration
- CT clamp placement and correction
- Battery not following SDG&E rate schedules
- Battery not maximizing savings under NEM 3.0
- Solar-to-battery charging issues
- Grid charging configuration
SolarEdge Inverter Replacement & Repair
SolarEdge inverter issues are one of the most common service calls we receive. If your SolarEdge inverter has failed, is showing an error code, or is no longer producing, we can inspect the system and help determine the next step.
If SolarEdge approves a warranty replacement, the manufacturer may provide the inverter — but the homeowner is usually responsible for hiring a qualified contractor to remove the failed unit and install the replacement. SHS Power can perform that work and verify the system is operating correctly after installation.
SolarEdge Services
- Inverter diagnostics
- Warranty replacement installation
- RMA inverter swap
- AC and DC wiring reconnection
- System startup and commissioning
- Monitoring reconnection
- Optimizer and string troubleshooting
- Array mapping support
- Production verification after replacement
Tesla Powerwall Services
- Powerwall not backing up the home
- Tesla Gateway communication issues
- Incorrect backup reserve settings
- Time-Based Control configuration
- Self-Powered mode setup
- SDG&E time-of-use optimization
- Powerwall monitoring issues
- Whole-home backup issues
- Load panel and backup panel concerns
- System performance review
- Tesla app settings and customer education
Tesla Powerwall Service & Optimization
SHS Power services Tesla Powerwall systems for homeowners who need troubleshooting, configuration, or performance optimization.
For many Powerwall owners, the system works but is not optimized. This is especially common when the customer is on a time-of-use rate plan or has a solar system under NEM 2.0 or NEM 3.0. SHS Power can review your setup and help configure the battery strategy to better match your utility rate and energy goals.
Sol-Ark, EG4 & Hybrid Inverter Service
Hybrid inverter and battery systems are powerful but must be configured correctly. SHS Power inspects, programs, and optimizes hybrid inverter systems including Sol-Ark and EG4.
Hybrid Inverter Services
- Sol-Ark 12K, 15K, and 18K troubleshooting
- EG4 hybrid inverter inspection
- Battery communication issues
- CT clamp installation and correction
- Grid import/export problems
- Solar charging issues
- Generator input configuration
- Whole-home backup troubleshooting
- Critical load panel issues
- AC-coupled solar review
- Battery discharge settings
- System programming and optimization
- Monitoring setup and customer walkthrough
Sol-Ark Specific
Sol-Ark 12K, 15K, and 18K inverters require proper battery type settings, communication configuration, and time-of-use programming. Many issues are resolved through configuration rather than equipment replacement.
SunFusion & Sol-Ark service page →Monitoring Matters
Hybrid inverter systems produce a lot of monitoring data — but incorrect CT clamp placement, misconfigured meters, or communication errors can make that data misleading. SHS Power can verify whether the monitoring reflects actual system operation.
System Optimization for SDG&E, NEM 2.0 & NEM 3.0
Solar and battery performance in San Diego depends heavily on the customer's utility rate plan, time-of-use schedule, and NEM status. A battery system should not be programmed the same way for every home.
Under NEM 3.0, battery programming is especially important. Export credits can be low during many hours, so using stored solar energy at the right time may provide better value than sending excess energy back to the grid.
SHS Power can review your solar and battery system and help optimize it based on your specific rate plan, backup goals, and usage patterns.
What We Optimize For
- SDG&E time-of-use rates
- SDCP billing considerations
- NEM 1.0, NEM 2.0, and NEM 3.0 status
- Battery backup goals
- Solar export strategy
- Self-consumption settings
- Peak-rate avoidance
- EV charging loads
- Heat pump, HVAC, and major appliance usage
- Backup reserve settings
- Utility bill performance
Service for Systems Installed by Other Companies
Many homeowners are left without support after their original solar company closes, stops servicing the area, or refuses to work on older equipment. SHS Power can service many systems even if we did not install them.
If your original installer is gone or unavailable, SHS Power can inspect the system, explain what is happening, and provide a clear path forward.
We Commonly Help With
- Out-of-business solar company systems
- Abandoned or incomplete installations
- Incomplete monitoring setup
- Poor battery programming
- Inverter replacement
- Panel removal and reinstall problems
- Roof work coordination
- Failed inspections or correction work
- Utility interconnection problems
- Legacy solar and battery systems
Solar Panel Removal & Reinstall
If your roof needs repair or replacement, solar panels may need to be safely removed and reinstalled. SHS Power provides solar panel removal and reinstall services for reroofing, roof repairs, and construction projects.
Poor workmanship during removal and reinstall can lead to roof leaks, broken panels, damaged wiring, or system production problems. SHS Power handles the full scope carefully.
Learn more about our removal & reinstall service →Our Service Process
We start by understanding the problem — not by replacing parts.
Initial Review
We gather basic information about your system, equipment, issue, and monitoring access. Photos of the inverter, battery, electrical panel, and error codes are helpful.
On-Site Diagnostic Visit
A technician inspects the system, reviews equipment, checks visible wiring and electrical connections, reviews error codes, and tests the system where possible.
Diagnosis & Recommendations
After the inspection, we explain what we found and recommend the next step — repair, warranty claim, equipment replacement, monitoring correction, or programming adjustment.
Repair or Optimization
Once approved, SHS Power completes the repair, replacement, configuration, or optimization work.
Testing & Customer Walkthrough
After the work is complete, we test the system, verify operation, and walk you through what changed.
Brands & Equipment We Service
Even if your exact brand is not listed, we may still be able to help. Many solar and battery systems use common electrical components and off-the-shelf parts.
Why Choose SHS Power?
We understand that a solar or battery issue can be frustrating, especially when your original installer is no longer available. Our goal is to give you clear answers and a practical solution.
- Local to San Diego County
- Veteran-owned and operated
- Experienced with solar and battery systems
- Familiar with SDG&E and SDCP billing structures
- Familiar with NEM 2.0 and NEM 3.0 battery strategies
- Able to service systems installed by other companies
- Focused on practical solutions, not unnecessary replacements
Service Areas
SHS Power provides solar and battery service throughout San Diego County and surrounding Southern California communities.
Schedule Solar or Battery Service
If your solar system is not producing, your battery backup is not working correctly, or your monitoring does not look right — contact SHS Power to schedule a service appointment throughout San Diego County.
CSLB #1082533 · Veteran-Owned · San Diego Local